Saturday, 28 April 2012

Why people feel dissatisfied with carpet cleaning

Carpet cleaning is one of the businesses that can be started without much qualification or money to invest in therefore, this attracts many amateurs who are not ready. They don’t understand that a lot is needed which results in them giving a shabby and poor job. This is starting to give the industry a poor name.

A lot of education is needed in the carpet cleaning industry in order to do a good job cleaning carpets. You need to understand the construction of the carpet, the condition and you need to be able to understand the fibre of the carpet. You need to be able to remove stains in movement with the dye bleed.

  1. As carpet cleaner are not properly trained, they are unable to use the equipment provided properly.
  2. New entrants to the trade buy cheap and old equipment. This means they do inappropriate jobs giving the trade a bad name.
  3. Some carpet cleaners buy inferior chemicals to clean the carpets. This results in doing a poor job and ruining the carpet eventually.  
  4. The rule of carpet cleaning is to first vacuum the carpet. Some carpet cleaners do not vacuum before cleaning and this ends up with the carpet having dull fibres.
  5. Carpet cleaners end up with poor results because the carpet is heavily soiled and a proper system of cleaning was not used.

In order for you to do a good job you must understand the soiling of a carpet and know the appropriate system to use.

Saturday, 21 April 2012

How to provide customers with excellent laundry services.

Launderette customer service has improved now that more services are being provided. A few years ago, the majority of launderettes were unman or unattended leading to more costs being incurred by damages caused to washing machines, dryers and other important apparatus inside the laundry.

Modern laundrettes have increased its services and have made it a fun experience. They have some activities that you may not have thought of. Some laundrette services collect and deliver your washing from your home, office, shop or hair saloon.

London laundry services undertake other services such as ironing, dry cleaning, carpet cleaning, repairs and alterations. Customer service has become inevitable in order for us to satisfy our customers and thereby increase repeat purchases. Customers are to be listened to and their complaints should be taken into consideration. Be good at listening to their worries and then make decisions accordingly. Some of your customers will be able to say anything to you. I suggest a customer’s complaint box where, they can channel their suggestions. This will allow your company to make amendments if needed.

Help your customers when they are struggling even though, they may not even ask you. Many times, I see customers coming through the shop door with bags full of washing and they are struggling with their children at the same time. I will open the door for them. You will see them smile and say thank you. Now that you have given this customer excellent customer service, they will recommend you to their friends because of what you have done. I also see customers struggling with operating the washing machines in the laundrette, I ask them if they need help and more times they say yes with a smile on their face. To make things easier for you customers, I will advise you to make a poster on how to operate the machines including the things to do and not to do. Also, if a machine is not working make a note on the machine that it is out of use. It is a good idea to provide your customers with magazines and newspapers or even television as this will keep them occupied. I have been to many shops which allow their phone to ring continuously but no one will answer it. Answer your phone as it could be the best job of the day. Some companies provide children play areas as it keeps children happy and engaged, so they don’t keep running around the laundrette.  

If you cannot keep a promise do not make that promise as it will effect the reputation of the company. For instance, if you have told your client that you will pick or drop their washing at a certain time then you must ensure that you meet this promise.

Sunday, 15 April 2012

Measurements taken for vacuuming and steam cleaning the stairway

Cleaning the carpeting in your home is very important if you want to keep it longer and sensing clean at all periods. Most periods, we ignore this cost resource and let it go. The most ignored part of the home is the stairway. It is ignored as it is very difficult to bring the hefty cleaning solutions and business devices up and down the stairs. There is a lot of choice in selecting cleaning solutions and business devices in the market now. This makes our performance simpler and decreases our problems. We have to create better and advised choices in buying a better one.
Material required for the job- A excellent device with all the necessary accessories, a sweep, a steam cleaner, a pail and a washing fluid.
Use the difficult sweep to sweep down the step from top to base and create sure the sides are taken care of. Never put your hand on the sides because there are usually blades and hooks. The sweep will eliminate the dust and hair included on the carpeting.
The stairs get neglected because people feel cautious to clean them. This may be as when washing the stairs, they have to extend down and bring it with them. For this reason, it is best to have a lighter device with a long connection. Always start upper level and perform yourself downwards. When you complete cleaning, the next step would be to steam clean. Before business, it is recommended to analyze the carpeting for color change and dye bleed. Make sure that you use a appropriate substance cleanser to be able to get the right outcome. When cleaning, do not over wet the carpeting and use the appropriate heat range to be able to be able to eliminate dirt and bring the carpeting into a excellent.

Sunday, 8 April 2012

Little things you need to know about your vacuum cleaner

Carpet vacuuming is the one chore people find most difficult to do. They leave it to last minute until they decide that they no longer want to be slouching around in dust and dirt. When they do decide to hoover the house, they may not actually have a hoover at hand. One thing that may encourage them into vacuuming would be an occasion like Christmas. They maybe expecting those important visitors and immediately rush for the hoover to discover that it is damaged or not working properly. This may push them to buying another hoover. Buying a new hoover can lead to making buying decisions.

Budget- When making a buying decision, we consider the amount of money we have and go for cheaply priced products not thinking about the quality of the product in the market. There are many good quality cheaply priced products on the market although we should never compromise quality with price. A good idea is to choose a vacuum with extra nozzles to let you clean the unreachable parts of the carpet to let you have a great cleaning experience.

Consider your needs- Never invest in what you don’t need. For over-priced and bulky vacuum cleaners, you should consider whether you have storage facilities. For example, if you have a small carpeted flat you may want to consider a good cylinder vacuum cleaner which will be easy to use and have access to awkward areas.

Tips on maintaining your vacuum cleaner- vacuum cleaners need good maintenance. We like to have good things and like having them run smoothly. Sometimes, we do not take care of it properly. There are some simple things we need to do for our vacuum cleaners to last long. Always unplug your vacuum cleaner and wind up. Try to clean the brushes when they get dirty and replace them after sometime. Change your vacuum bag regularly when you can see that it is half full. Don’t allow it to get full because this reduces the work bust. Ensure that the metals are not bent and replace them when they have worn out. Make sure the hoses that are attached are not obstructed as this restricts air flow.

Now that you have purchased your vacuum cleaner and it is ready to go, remember that there are certain places that need vacuuming. These places are often neglected for example, under the chairs, tables, computers and stereos. Hoover the corners and edges as these areas as not usually clean. Make sure you hoover the traffic zone such as stairs and hallways etc… these areas need proper vacuuming because dirt is embedded inside the carpet.

Now that you have finished vacuuming the house, you will feel joy, ready to enjoy your Christmas.